Shipping & Delivery Policy

Digital delivery of our SaaS platform

Last updated: March 27, 2026

1. Digital Product

GrowStart AI is a Software-as-a-Service (SaaS) platform delivered entirely online. There are no physical products shipped. All services are accessible instantly through your web browser at https://growstart.ai after account creation.

2. Service Activation

Upon successful subscription payment:

You will receive a confirmation email with your account details and instructions to get started.

3. Access Requirements

To use GrowStart AI, you need:

4. Service Availability

We strive to maintain 99.9% uptime for our platform. Scheduled maintenance, if any, will be communicated at least 24 hours in advance via email. In case of unplanned outages, we will work to restore service as quickly as possible.

5. Mobile Access

GrowStart AI is accessible on mobile devices through your mobile browser. Native mobile apps (Android and iOS) are available for download from their respective app stores for an optimized mobile experience.

6. No Physical Shipping

As a fully digital service, GrowStart AI does not involve any physical shipping, handling, or delivery logistics. All features and tools are delivered and accessible through the internet.

7. Contact Us

If you experience any issues accessing the Service after payment:

We aim to resolve all access issues within 4 hours during business hours (9 AM - 9 PM IST, Monday to Saturday).