WhatsApp

Every WhatsApp chat, in one place — and answered

Customers message you on WhatsApp. GrowStart keeps every conversation in one inbox, answers the routine questions for you, and quietly turns each chat into a lead you can actually follow up on.

Free plan available. No card needed to start.

Most small businesses lose enquiries the same way: a message arrives at 9pm, nobody sees it until morning, and by then the customer has messaged someone else. The problem is not effort. It is that WhatsApp on a phone is a personal app, not a business system.

GrowStart sits on top of your existing WhatsApp Business number. Nothing moves, and your customers see the same number they always have.

What you get

Customers message you on WhatsApp. GrowStart keeps every conversation in one inbox, answers the routine questions for you, and quietly turns each chat into a lead you can actually follow up on.

One inbox for the whole team

Every conversation lands in one place, so anyone on your team can pick up a chat without passing a phone around.

An assistant trained on your business

It answers opening hours, prices, availability and directions from what you have told it about your business — not from a generic script.

Reply from your phone, see it in the app

When you answer a customer from WhatsApp on your handset, that reply appears in the thread too, labelled so you know a person sent it rather than the assistant.

Chats become leads

People who message you are saved as contacts with their history attached, and move through stages as the conversation progresses.

Reach many, one at a time

Send an approved WhatsApp message to a group of customers — an offer, a reopening, a new arrival — without copying and pasting.

Follow-ups that happen

Automatic nudges for new enquiries, repeat customers and birthdays, so the follow-up is not something you have to remember.

How it works

Three steps, and the first one is the only setup.

  1. Connect your WhatsApp number

    Link the number you already use. Your customers see no change, and your existing chats keep working on your phone.

  2. Tell the assistant about your business

    Hours, services, prices, what you do and do not offer. It answers from that, so replies sound like you.

  3. Watch the enquiries land

    Messages arrive in the shared inbox, the assistant handles the routine ones, and anything that needs you is waiting when you look.

Questions

Do my customers need to use a new number?

No. GrowStart connects to the WhatsApp Business number you already use, so customers keep messaging the same number they always have.

Can I still reply from WhatsApp on my phone?

Yes, and that is the normal way to work. Anything you type on your handset also appears in the GrowStart thread, marked so you can tell a human reply from an automated one.

Will the AI answer things it should not?

It answers from what you have told it about your business. You can preview replies before turning it on, and you can switch it off at any time and handle chats yourself.

Is this only for shops?

No. It suits any business that gets enquiries by message — salons, clinics, tutors, repair services, studios, agencies and retail all use the same flow.

Try it on your own business

Set it up in a few minutes and see what it does with your customers, your services and your reviews.

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